Expected duration: 1 - 6 months I need a dependable Client Support Coordinator to efficiently oversee client information, manage schedules, and address support tickets. This freelance position requires proficiency in Excel and similar spreadsheets to maintain organized records and ensure seamless client interactions.
Key Responsibilities: - Monitor client details, appointments, and communications via spreadsheets. - Handle support tickets and provide follow-ups on outstanding issues. - Update client schedules and distribute timely reminders. - Create basic reports reflecting client activity and satisfaction levels.
Ideal candidates should possess robust customer support skills, exhibit exceptional organizational abilities, and communicate effectively with clients. Prior experience in client support or coordination is highly desirable.
Project Details: - This is a freelance, remote, part-time opportunity. - Flexible hours and initially short-term. - Compensation can be proposed as a fixed price or hourly rate.
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