Looking for a reliable Freelance Email Support Specialist to help manage and respond to client emails in a professional, friendly, and timely manner. This role supports ongoing projects and helps maintain smooth communication with clients.
Responsibilities: - Handle incoming client emails and respond clearly and professionally. - Organize and track email conversations to ensure no messages are missed. - Follow simple guidelines or templates while still personalizing responses. - Escalate complex or technical questions when needed.
Requirements: - Strong written English and good communication skills. - Previous experience in customer support or email handling is a plus. - Ability to stay organized and manage multiple conversations. - Reliable, detail-oriented, and respectful of deadlines.
Details: - Freelance / remote position. - Flexible working hours (as long as response times are reasonable).
If this sounds like a good fit for you, please send a brief description of your experience and any relevant examples of customer or email support work.
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