I require an intelligent automated response system to be developed for my website's customer feedback section. After a user leaves a comment on my site, I would like a personalized reply to be automatically generated and sent back to them in a timely manner. The system should analyze the sentiment and topics discussed in each comment, then draft a unique, human-like response tailored to the individual user and their stated needs or opinions. Polite acknowledgements of both positive and negative feedback will help provide a premium customer experience and make users feel heard. Some basic templates can be created for common scenarios, but the system must have the flexibility to craft new, creative responses beyond what is pre-programmed when required. Statistical language processing and natural language generation techniques should be employed to ensure replies seem naturally written by a human representative instead of a generic bot. Once the initial setup is complete, the system should be able to independently handle corresponding with site visitors without any manual oversight needed. I appreciate proposals from developers experienced in building conversational AI and automating customer interactions through machine learning. Please provide estimates for a turnkey solution along with ongoing maintenance costs. I look forward to reviewing your ideas on how we can best implement an intelligent commenting solution on my site.
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