Expected duration: 3 - 4 weeks I need a UK based M365 administrator to assist in optimising our M365 estate. We need someone with relevant certifications and demonstrable experience
Project spec below
1. Technical Stability & Performance Optimisation 1.1. Objectives • Identify and address technical issues impacting user experience • Evaluate configuration and workload performance to identify improvement opportunities • Recommend improvements aligned with Microsoft best practices • Optimise Microsoft 365 to drive value, efficiency, and user productivity
1.2. Scope • Technical Issue Resolution Investigate and resolve technical challenges across Microsoft 365 services, focusing on the performance and stability of key workloads such as Mail and Teams. Deliver actionable remediations to fix problems and enhance the overall user experience. • Configuration and Performance Review Assess tenant configuration and workload setup to understand current operational effectiveness and identify improvement opportunities. • Architecture & Identity Assessment Review tenant architecture, identity management, access controls, and administrative roles. Recommend improvements aligned with Microsoft best practices. • Optimisation Opportunities Identification Analyse current usage patterns and configurations to identify improvements that enhance efficiency, productivity, and drive value from Microsoft 365. This includes reviewing the licensing mix to ensure alignment and readiness for the move to Microsoft 365 E5.
1.3. Deliverables • Technical Issue Resolution Report Summary of key technical issues, findings, and remediation recommendations focused on service stability and user satisfaction. • Performance & Configuration Review Detailed evaluation of service setup and workload performance with improvement recommendations. • Architecture & Identity Assessment Review findings with recommendations for simplification, governance improvements, and standards alignment. • Optimisation Recommendations Targeted suggestions to increase operational efficiency, user productivity, and maximise Microsoft 365 value, including licensing migration to E5.
