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Description: |
Expected duration: More than 6 months
We are a Belgium-based company seeking reliable, bilingual customer support agents to join our remote team.
You will handle inbound and outbound calls, email support, and chat for French and English-speaking customers. We are looking for individuals who are professional, friendly, tech-savvy, and have experience in customer service or call centers.
✅ Responsibilities:
Answer customer inquiries via phone, email, and chat (in French and English)
Handle basic troubleshooting, order inquiries, and account questions
Escalate complex cases to team leads when needed |
